Roof Bullies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a request for a free roof inspection or roofing estimate. Please read this policy carefully. By using our site or submitting your information, you agree to the practices described below.
1. Information We Collect
When you fill out a contact form, request a free inspection, or otherwise interact with our website, we may collect the following types of information:
- Full name
- Home or property address
- Email address
- Phone number
- Details about your roofing needs or property (e.g., type of damage, roof age)
- Preferred contact method and availability
- IP address and browser/device information (collected automatically)
- Pages visited and time spent on our website (via analytics tools)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To contact you by phone, text message, or email to schedule your free roof inspection or provide a roofing estimate
- To respond to your inquiries, questions, or service requests
- To send follow-up communications related to your roofing project or inspection
- To provide you with information about our services, promotions, or special offers (you may opt out at any time)
- To improve our website, services, and customer experience
- To comply with applicable laws and regulations
- To protect the security and integrity of our business and website
Important: By submitting your information through our website forms, you expressly consent to being contacted by Roof Bullies via phone call, text message (SMS), or email — including automated or pre-recorded messages — at the number or address you provide, for the purpose of scheduling a free inspection or discussing your roofing needs. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- With trusted service providers who assist us in operating our website or conducting our business (e.g., form processing, CRM software, email platforms) — these parties are contractually obligated to keep your information confidential
- With our local roofing crews or project managers who need your address and contact details to schedule and complete your inspection or job
- If required by law, court order, or government authority
- To protect the rights, property, or safety of Roof Bullies, our customers, or others
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights & Choices
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you
- Correction: You may request that we correct inaccurate or incomplete information
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions
- Opt-Out: You may opt out of marketing communications at any time by replying STOP to any text, clicking "unsubscribe" in any email, or contacting us directly
7. Third-Party Links
Our website may contain links to third-party websites (such as Google, Facebook, or YouTube). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Roof Bullies